Do you have any questions before visiting us? Here you’ll find answers to the most common questions about opening hours, tickets, group visits, and much more. We want your experience at Iluziona to be unforgettable from the very first moment.
Of course! We are a pet-friendly space, so you can bring your furry companion with you.
No, the museum is designed for all ages — from 0 to 99 years old.
Only in very special cases. In general, it is not permitted.
Yes, most areas are fully accessible for visitors with reduced mobility, although some exhibitions may not be fully adapted.
<p>The regular visit lasts between 45 minutes and 1 hour. With virtual reality activities, the experience can extend up to 90 minutes.</p>
Debes traer tu móvil para tomar fotos. El personal puede ayudarte a capturarlas.
No, nuestras experiencias están diseñadas para todo tipo de público. Nuestro equipo guía a cada visitante, explicando el uso de los dispositivos y asegurando que disfruten la experiencia sin complicaciones técnicas.
There’s no need to bring anything. We provide all the necessary equipment (VR headsets, controllers, and accessories). We do recommend wearing comfortable clothing.
